Meet the Partners Who Shaped Our Organization
Our Leadership
Mike Dettle
Michael Dettle has more than 30 years of experience in Project Management and Software Development. Mike Started Superior IT Services in 1994 as a software consulting company which provided software solutions to a wide range of businesses. Mike’s business expertise includes Manufacturing, Healthcare, Leasing, Inventory and Distribution.
Mike stays active in the community by coaching soccer and basketball as wells as tutoring students in the St Paul School District. Mike holds a Bachelor of Science in Computer Science and Mathematics from the University of Wisconsin-Superior.
Nick Houle
Nick Houle has more than 25 years of experience in IT Infrastructure consulting, project management, and managed services. Prior to becoming an owner and managing partner at Superior Managed IT in 2013, Nick worked for companies such as Connect Computer, Owner/Managing Partner Techfluent from 1999-2008, Cloud SME and Delivery & Service Manager at Virteva.
Nick studied Computer Science before turning his focus to Information Systems and technology infrastructure full time. Nick is active in the community volunteering with the Cub and Boy Scouts, soccer and hockey coaching, and church. With a value on professional, personnel, and team development, Nick has earned various certifications in Microsoft, Citrix, Server, and Infrastructure and Cloud Computing based technologies while incorporating education and self-learning focused on quality and team development from the likes of Baldridge and numerous leadership and development resources.
Tim Ross
Tim Ross joined Superior IT Services in 1996 in an effort to expand Superiors service offerings to include System Administration and Support. Tim has provided consulting in Software Development and System Administration for over 25 years and his expertise has ranged from helping startup companies choose their IT solutions to providing emergency support to Fortune 100 companies.
Tim is married and stays busy supporting his 2 daughters in their many sporting activities. Tim holds a Bachelor of Science in Computer Science and Mathematics from the University of Wisconsin-Madison.
Who We Are
Superior Managed IT delivers managed IT solutions and professional services optimized for our clients’ IT infrastructure and operations.
Headquartered in Minneapolis MN, we have been providing technical expertise and managed services solutions to small and mid-sized businesses in the United States and Canada since 1994.
Our services span as far South as Mankato, MN to as far North as Elk River, MN.
Our team is comprised of:
- Network Engineers & Administrators
- Service Desk Managers
- Service Desk Analysts
- Level 1, Level 2, and Level 3
- Project Managers
- Account Managers
What are your IT goals? We'll help you implement them.
What We Do
Designed to Meet Your Needs
Whether you need a custom managed IT service or help deploying an out-of-the-box solution, we ensure your project is planned, created and implemented to your standards.
- Network/Infrastructure Assessments & Advisory
- Cloud Solution Development, Migration, and Management
- Data Protection and Storage
- Security Solutions, Monitoring, and Training
- Unified Communications Management, Consolidation, and Training
- Project Management and Consulting
We give you the confidence that your IT infrastructure is optimized for today, scalable for tomorrow, and geared towards the future.
Our Team Will Exceed Your Expectations
How We Do IT
Thinking about Managed IT? Here are some the benefits of outsourcing your IT:
- Transparent Communication with Subject Matter Experts
- Efficient and Skilled Service Desk
- 3rd-Party Vendor Collaboration
- 365x7x24 Monitoring
- On-Site & Remote Support
- Deadline-Driven Project Management
- On-site Group and One-on-One Training
- Collaboration and Teamwork
Inspiring Others Through Continuous Education
Why We Do IT
Community
We’re not just committed to your IT Infrastructure.
We also recognize our responsibility to the community – to better the lives of our customers, our colleagues, our partners, families, and communities we serve, and to inspire others to do the same.
We set out on this journey to bring commonsense, industry best practices, and a disciplined, process-based focus to our customers’ IT systems and infrastructures.
It’s what we do today, and it’s what we’ll continue to do tomorrow.