Recurring Monthly Services
Managed Services
We've got you covered with this subscription-based service model, so you can focus on running your business, and leave the technology to us.
From end user support, to 3rd party application troubleshooting and maintenance- we provide a comprehensive solution to keep your people and processes available and secure around the clock.
Service Desk User Management
| CSAT Ticket Resolution Surveys (Great/Neutral/Bad) |
| Unlimited Remote Support |
| Reactive and Proactive Support |
| User-Friendly Client Portal |
| One Number to Call (Calls encouraged for quick support!) |
| On-Site Support Included (If initial remote troubleshooting can't resolve) |
| Emergency Afterhours Support |
| Customer Service Oriented Technical Team |
| 3rd-Party Vendor Liaison |
Assessments, Training, Detection, & Prevention
- Email Security
- Threat Detection (Phishing Alerts & Monitoring)
- Encryption
- Mailbox Backups
- Security Awareness Training
- Multiple end-user training sessions per year
- Simulated phishing attacks
- Dark Web Monitoring
- Discovery of compromised company accounts
- Continuous monitoring of new compromises
- Cybersecurity Readiness Assessments
- Cyber Insurance, CMMC, HIPAA, GDPR, NIST 800-171, and more
- Security Operations Center (SOC)
- Breach Detection, Threat Hunting, Event Log Monitoring, Office 365 threat detection, Firewall Monitoring and more
- Compliance Manager for Regulated Industries
- Continuous network monitoring, alerting, and strategic planning to maintain compliance.
- Secure Access and Identity Management
- Multifactor Authentication (MFA)
- Single Sign-On (SSO)
- Password Management Vault
Intrusion Detection & Prevention, Patching, & Maintenance
| 24x7x365 Monitoring and Alerts | Network Appliance Maintenance | Backups & Disaster Recovery |
| Scheduled System Updates (Microsoft, Windows, Chrome, etc) | Partner Reseller/Product Acquisition | Endpoint Protection (Servers and Workstations) |
| ISP Issue Remediation | Cloud & Hybrid Expansion | Hardware Lifecycle Management |
Strategic Technology Planning, Budgeting, & Asset Management
| Technology Lifecycle Management | Technology Business Review (Annually) |
| Strategic Long-Term Planning/Budgeting | Technology Standards Evaluation |
| Technology Alignment Impact Evaluation | Asset & Inventory Management Reports |
Project & Ad Hoc Services
Professional Services
Our Professional Services team members have decades of combined experience with business enhancements and upgrades of all kinds as it pertains to technology and information systems.
If you're looking for an IT business partner to help with your next project, you can provide us with your information using the form on the right, or by visiting our contact page.
| Compliance Readiness Assessments | Phone System Upgrades |
| Office Relocation/New Office Infrastructure Buildout | Remote Worker Collaboration Solutions |
| Infrastructure Architecture, Development, and Upgrades | Software Implementation & Training |
| Server/Workstation Upgrades | Cloud Migrations |
| Compliance/Cyber Insurance Readiness Assessment | Network Security Assessment |
| New Office/Office Relocation Assessment | Technology Alignment & Standards Assessment |
| Website Development | Website Management & Hosting |
| SharePoint Development | Search Engine Optimization |
1306 County Rd F West
Suite 200
Minneapolis, MN 55112
Service Desk: 612-788-9233
Sales: 612-999-6200
We're here to help
Ready to secure and streamline your IT?
Contact us today to see how we can help secure the future of your business.