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Recurring Monthly Services

Managed Services

We've got you covered with this subscription-based service model, so you can focus on running your business, and leave the technology to us.

From end user support, to 3rd party application troubleshooting and maintenance- we provide a comprehensive solution to keep your people and processes available and secure around the clock. 

Service Desk User Management

CSAT Ticket Resolution Surveys (Great/Neutral/Bad)
Unlimited Remote Support
Reactive and Proactive Support
User-Friendly Client Portal
One Number to Call
(Calls encouraged for quick support!)
On-Site Support Included
(If initial remote troubleshooting can't resolve)
Emergency Afterhours Support
Customer Service Oriented Technical Team
3rd-Party Vendor Liaison


Assessments, Training, Detection, & Prevention

  • Email Security 
    • Threat Detection (Phishing Alerts & Monitoring)
    • Encryption
    • Mailbox Backups
  • Security Awareness Training
    • Multiple end-user training sessions per year
    • Simulated phishing attacks 
  • Dark Web Monitoring
    • Discovery of compromised company accounts
    • Continuous monitoring of new compromises
  • Cybersecurity Readiness Assessments
    • Cyber Insurance, CMMC, HIPAA, GDPR, NIST 800-171, and more
  • Security Operations Center (SOC)
    • Breach Detection, Threat Hunting, Event Log Monitoring, Office 365 threat detection, Firewall Monitoring and more
  • Compliance Manager for Regulated Industries
    • Continuous network monitoring, alerting, and strategic planning to maintain compliance.
  • Secure Access and Identity Management
    • Multifactor Authentication (MFA)
    • Single Sign-On (SSO)
    • Password Management Vault


Intrusion Detection & Prevention, Patching, & Maintenance

24x7x365 Monitoring and Alerts Network Appliance Maintenance Backups & Disaster Recovery
Scheduled System Updates (Microsoft, Windows, Chrome, etc) Partner Reseller/Product Acquisition Endpoint Protection (Servers and Workstations)
ISP Issue Remediation Cloud & Hybrid Expansion Hardware Lifecycle Management

Strategic Technology Planning, Budgeting, & Asset Management

Technology Lifecycle Management Technology Business Review (Annually)
Strategic Long-Term Planning/Budgeting Technology Standards Evaluation
Technology Alignment Impact Evaluation Asset & Inventory Management Reports

Project & Ad Hoc Services

Professional Services

Our Professional Services team members have decades of combined experience with business enhancements and upgrades of all kinds as it pertains to technology and information systems.

If you're looking for an IT business partner to help with your next project, you can provide us with your information using the form on the right, or by visiting our contact page.

Compliance Readiness Assessments Phone System Upgrades
Office Relocation/New Office Infrastructure Buildout Remote Worker Collaboration Solutions
Infrastructure Architecture, Development, and Upgrades Software Implementation & Training
Server/Workstation Upgrades Cloud Migrations
Compliance/Cyber Insurance Readiness Assessment Network Security Assessment
New Office/Office Relocation Assessment Technology Alignment & Standards Assessment
Website Development Website Management & Hosting
SharePoint Development Search Engine Optimization

Reach Out to Us

Superior Managed IT

1306 County Rd F West
Suite 200
Minneapolis, MN 55112

Service Desk: 612-788-9233
Sales: 612-999-6200

We're here to help

Ready to secure and streamline your IT?

Contact us today for unparalleled cybersecurity and IT solutions. Let's secure your future together.