Recurring Monthly Services
We've got you covered with this subscription-based service model, so you can focus on running your business, and leave the technology to us.
From end user support, to 3rd party application troubleshooting and maintenance- we provide a comprehensive solution to keep your people and processes available and secure around the clock.
End User Support
|Up to 5 Devices Per User (desktops, laptops, smartphones, tablets)||Unlimited Remote Support|
|Reactive and Proactive Support||Messaging and Collaboration Software Management|
|Onsite Support||3rd Party Application Management|
|24/7 Afterhours Support||Phone System Management|
Assessments, Training, Detection, & Prevention
- Email Security
- Threat Detection (Phishing Alerts & Monitoring)
- Mailbox Backups
- Security Awareness Training
- Multiple end-user training sessions per year
- Simulated phishing attacks
- Dark Web Monitoring
- Discovery of compromised company accounts
- Continuous monitoring of new compromises
- Cybersecurity Readiness Assessments
- Cyber Insurance, CMMC, HIPAA, GDPR, NIST 800-171, and more
- Security Operations Center (SOC)
- Breach Detection, Threat Hunting, Event Log Monitoring, Office 365 threat detection, Firewall Monitoring and more
- Compliance Manager for Regulated Industries
- Continuous network monitoring, alerting, and strategic planning to maintain compliance.
- Secure Access and Identity Management
- Multifactor Authentication (MFA)
- Single Sign-On (SSO)
- Password Management Vault
Intrusion Detection & Prevention, Patching, & Maintenance
|24x7x365 Monitoring and Alerts||Network Appliance Maintenance||Backups & Disaster Recovery|
|Scheduled System Updates (Microsoft, Windows, Chrome, etc)||Partner Reseller/Product Acquisition||Endpoint Protection (Servers and Workstations)|
|ISP Issue Remediation||Cloud & Hybrid Expansion||Hardware Lifecycle Management|
Strategic Technology Planning, Budgeting, & Asset Management
|Technology Lifecycle Management||Technology Business Review (Annually)|
|Strategic Long-Term Planning/Budgeting||Technology Standards Evaluation|
|Technology Alignment Impact Evaluation||Asset & Inventory Management Reports|
Project & Ad Hoc Services
Our Professional Services team members have decades of combined experience with business enhancements and upgrades of all kinds as it pertains to technology and information systems.
|Compliance Readiness Assessments||Phone System Upgrades|
|Office Relocation/New Office Infrastructure Buildout||Remote Worker Collaboration Solutions|
|Infrastructure Architecture, Development, and Upgrades||Software Implementation & Training|
|Server/Workstation Upgrades||Cloud Migrations|
|Compliance/Cyber Insurance Readiness Assessment||Network Security Assessment|
|New Office/Office Relocation Assessment||Technology Alignment & Standards Assessment|
|Website Development||Website Management & Hosting|
|SharePoint Development||Search Engine Optimization|
Contact Us Today for a Free Consultation
Your Business IT Partner
Superior Managed IT can manage, or assist you with, your IT assets across their entire lifecycle.
From assessment, design, migration and deployment to ongoing management and security. We serve small to midsize businesses across the Twin Cities as their trusted business technology partner.
- IT Assessments & Advisory
- Elastic & Redundant Cloud Solutions: Planning, Migration, Deployment & Management
- Reliable Service Desk & Monitoring 365x7x24
- Remote & On-Site Support
- IT Security Solutions for Any Environment
- Unified Communications & Collaboration (UC&C) including VoIP, Messaging, IVR, Voicemail, Mobility, Presence, and Conferencing
- And much more!
Contact us today for your free consultation!